Business Buzz: Why Don’t They Understand Me?
In so many environments, people from many backgrounds and experiences are brought together and are “magically” expected to communicate effectively. A really big ask, especially when even in our own family we are not always understood. Little wonder then, that organisations are constantly being handicapped due to poor communications.
In this highly interactive, content rich and entertaining workshop presented by Gerald Richards, 3x5x7, you’ll be able to:
> LOQ (listen-observe-question) on to the other party
> Check your listening skills
> Know the communication cycle
> Determine which of the two types of questions you ask
> Recognise the importance and methods of giving and receiving feedback.
This session is especially relevant for business owners and others who have to talk about or make presentations on their product and services to grow their enterprise.
So join us for a fun, high impact and relaxing 60 minutes to learn from your peers and answer the question “Why don’t they understand me?”
About your presenter:
Gerald Richards is a business and executive coach in Marketing, Sales and Finance. He has trained people here and overseas in many of the Fortune 500 companies as well as SME owners. He has been a Company Secretary and Accountant for a world-wide Freight Forwarding organisation. He has also been a Sales Representative, Product and Sales Trainer for the Asia, Africa and Australasia Area, a Marketing Manager and Regional Manager for Kodak Australasia as well as National Sales and Marketing Manager for Ericsson Communications. He is a Certified Practising Marketer and has also been a visiting facilitator at the Melbourne/Mt Eliza Business School. He is currently writing two books – “Fun with Financials” and “The P.E.R.F.E.C.T. Sale”
Coffee and light refreshments provided.